Cancellation Policy

At TheCraftShoppy.com, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.

 

Order Cancellation ✨

Orders can be cancelled within 2 hours of placing the order.

• No reason is required for cancellation within this time frame
• Cancellations requested after 2 hours may not be accepted if the order has already been processed or shipped

 

Refund on Cancellation ✨

• All approved cancellations are eligible for a full refund
• No cancellation charges will be applied (Transaction Charges May Apply)

 

Customized Products ✨

• Customized or personalized products can also be cancelled within 2 hours of placing the order
• After 2 hours, customized orders cannot be cancelled due to their made-to-order nature

 

After Shipping ✨

Once the order has been shipped, cancellation is not possible.

In such cases, you may follow our Return & Refund Policy for further assistance.

 

Cancellation Request ✨

To request a cancellation, please email our support team within the eligible time frame:

Email: info@thecraftshoppy.com

 

Refund Timeline ✨

Once your cancellation is approved, the refund will be processed within 1–5 business days, depending on your payment provider or bank.

 

Thank you for shopping with TheCraftShoppy.com ✨