Return & Refund Policy
At TheCraftShoppy.com, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns ✨
We offer a 30-day return policy from the date of delivery.
To be eligible for a return, the item must be unused, unworn, and returned in its original condition with original packaging wherever applicable.
Returns may be accepted in the following cases:
- Damaged or defective product received
- Wrong item delivered
- Product received in poor condition
- Genuine issues related to the order
Non-Returnable Conditions ✨
Returns may not be accepted in the following situations:
- Items returned after 30 days of delivery
- Used, washed, or damaged items
- Products returned without original packaging where applicable
Return Process ✨
To request a return, please contact our support team with the following details:
- Order number
- Product name
- Reason for return
Email: info@thecraftshoppy.com
Our team will review your request and respond with further return instructions.
Refunds ✨
Once the returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method within a few business days depending on your bank or payment provider.
Need Assistance? ✨
If you have any questions regarding returns or refunds, feel free to contact us anytime.
Email: info@thecraftshoppy.com
Thank you for shopping with TheCraftShoppy.com