At TheCraftShoppy.com, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

 

Returns ✨

We offer a 30-day return policy from the date of delivery.

To be eligible for a return, the item must be unused, unworn, and returned in its original condition with original packaging wherever applicable.

Returns may be accepted in the following cases:

• Damaged or defective product received
• Wrong item delivered
• Product received in poor condition
• Genuine issues related to the order

 

Non-Returnable Conditions ✨

Returns may not be accepted in the following situations:

• Items returned after 30 days of delivery
• Used, washed, or damaged items
• Products returned without original packaging where applicable

 

Return Process ✨

To request a return, please contact our support team with the following details:

• Order number
• Product name
• Reason for return

Email: info@thecraftshoppy.com

Our team will review your request and respond with further return instructions.

 

Refunds ✨

Once the returned item is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed to the original payment method within a few business days depending on your bank or payment provider.

 

Need Assistance? ✨

If you have any questions regarding returns or refunds, feel free to contact us anytime.

Email: info@thecraftshoppy.com

Thank you for shopping with TheCraftShoppy.com